Privacy Policy

Effective Date: 01/01/2025

Gain Wellness Center values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.


1. Information We Collect

Data Collection: We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending updates, promotions, reminders, service confirmations, and health recommendations related to our products or services.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Types of Information Collected:

  • Name, email, phone number, and mailing address

  • Health-related information (for service purposes only)

  • Payment details (processed securely via third-party providers)

  • Website usage data (IP address, device type, browsing history)

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency may vary.

  • Contact Gain Wellness Center at 858-524-3821 or [email protected] for HELP or INFO, or to STOP and UNSUBSCRIBE.

Opt-Out: You can opt out of the SMS list at any time by replying STOP to any text message, emailing [email protected], or calling 858-524-3821. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

Help Options: Text HELP or INFO for assistance, and you will receive our phone number, email, and website details.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Gain Wellness Center will not sell, rent, or share collected mobile numbers.

Opt-In URL: Customers can subscribe to our SMS service by visiting https://gainwellnesscenter.com/contact/.


2. How We Use Your Information

Your information is used for the following purposes:

  • To provide, manage, and improve our services

  • To communicate appointment confirmations, health recommendations, or promotional offers

  • To process payments and manage transactions

  • To analyze website usage and enhance the user experience

  • To comply with legal or regulatory requirements


3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • With service providers who assist us in business operations (e.g., payment processing, appointment scheduling, IT support)

  • For legal reasons, if required by law, court order, or regulatory authorities

  • With your explicit consent when referring you to other healthcare providers or external resources


4. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure data storage and encryption

  • Restricted access to personal data, limited to authorized personnel

  • Compliance with HIPAA regulations for health information privacy

While we take strong security precautions, no system can be completely secure. We encourage you to safeguard your account credentials and notify us of any security concerns.


5. Your Rights and Choices

You have the right to:

  • Access and request copies of your personal information

  • Correct or update your information

  • Request deletion of certain data (subject to legal obligations)

  • Opt-out of marketing communications at any time

  • Restrict or object to certain data processing activities

To exercise these rights, contact us at [email protected].


6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.


8. Children’s Privacy

Our services are not intended for children under 18 without parental consent. We do not knowingly collect data from minors without appropriate authorization.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services signifies acceptance of the revised terms.


10. Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact us at:

Gain Wellness Center
12396 World Trade Dr, Suite 201, San Diego, CA 92128
Phone: (858) 524-3821
Email: [email protected]
Website: www.gainwellnesscenter.com

Thank you for trusting Gain Wellness Center with your personal information. Your privacy is important to us!

San Diego’s Best Functional Medicine Practice

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed